Animal Relay
Privacy Policy
Effective date: October 28, 2026
1. Who we are
Animal Relay (the "Game") is developed PlayVoo Games, operated by Ronsen Technology Co., Ltd. This policy explains what information is collected when you play the Game on iOS, Android or Windows, how it is used, and the choices you have.
2. The short version
- You do not need an account to play. We do not ask for your name, email address, phone number or precise location.
- Your progress and settings are stored only on your device.
- The free version shows ads. Our ad partners (Unity LevelPlay, Unity Ads and Google AdMob) collect device identifiers and basic device data to show and measure ads.
- On iOS, ads are personalized only if you allow tracking. In the EEA, the UK and Switzerland, we ask for your consent first.
- Purchases are handled by Apple or Google. We never see your payment details.
3. Information stored on your device
The Game saves your level progress, stars, coins, hints, daily rewards, language, sound settings and purchase status on your device. This data is not sent to us. Deleting the Game deletes it.
4. Advertising
The free version of the Game shows banner ads, occasional interstitial ads between levels, and optional rewarded ads you can choose to watch for hints or bonus coins. We use Unity LevelPlay (formerly ironSource) to choose which ad network serves each ad. The ad networks currently in use are:
- Unity LevelPlay / ironSource Ads, by Unity Technologies: Privacy Policy
- Unity Ads, by Unity Technologies: Privacy Policy
- Google AdMob, by Google LLC: Privacy Policy and how Google uses data from apps that use its services
These partners may collect the following information from your device:
| Data | Why it is used |
|---|---|
| Advertising identifier (IDFA on iOS, Advertising ID on Android) and vendor identifier (IDFV) | Ad delivery, frequency capping, attribution and, if you allow it, personalized ads |
| Device model, operating system, language, app version, screen size | Showing ads that display correctly on your device |
| IP address, used to estimate your country or region | Regional ad selection and fraud prevention |
| Ad interactions (impressions, clicks, completed views) | Ad measurement and giving you rewards for watched ads |
| Crash and performance data from the ad SDKs | Fixing problems with ad display and checking ad quality |
Ad partners may combine this data with data from other apps and websites to personalize ads. Each partner processes data under its own privacy policy, linked above.
5. Your ad choices
iOS tracking. Before your IDFA can be used for tracking, iOS asks for your permission through Apple's App Tracking Transparency prompt. If you choose "Ask App Not to Track", you still see ads, but they are not personalized based on your activity in other companies' apps and websites. You can change this at any time in iOS Settings > Privacy & Security > Tracking.
EEA, UK and Switzerland. When you first open the Game, we show a consent message provided by Google's User Messaging Platform (an IAB TCF certified consent tool). It lets you accept, or manage your choices for, personalized ads and the storing of information on your device. Your choice is shared with our ad partners. You can change it at any time in the Game under Settings > Privacy Settings.
Android. You can reset or delete your Advertising ID, or opt out of personalized ads, in your device's Google settings.
Removing ads. If you buy "Remove Ads", banner and interstitial ads are no longer shown. Rewarded ads remain available only if you choose to watch them.
6. In-app purchases
The Game offers optional purchases, such as removing ads, unlimited hints and hint packs. Payments are processed by the Apple App Store or Google Play. We receive only confirmation that a purchase was made, so the Game can unlock the content. We do not receive your name, card number or billing address. You can restore past purchases from Settings > Restore Purchases.
7. Windows version
The Windows version of the Game runs offline, shows no ads, and does not collect or send any personal information.
8. Legal basis (EEA, UK and Switzerland)
Personalized advertising and storing or reading information on your device are based on your consent, which you can withdraw at any time in Settings > Privacy Settings. Non-personalized ads, ad measurement and fraud prevention may be based on the legitimate interests of us and our ad partners in funding a free game and keeping ads safe. You can object to this in the same consent screen.
9. International transfers
Our ad partners may process data in the United States and other countries. They are responsible for using appropriate safeguards, such as Standard Contractual Clauses, as described in their privacy policies.
10. Children's privacy
The Game is a general-audience puzzle game and is not directed at children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal information through the Game, contact us and we will help remove it.
11. Data retention and security
We do not run servers that store player data. Data collected by our ad partners is kept according to their own policies. We choose partners that use industry-standard security, but no method of sending data over the internet is completely secure.
12. Your rights
Depending on where you live (for example under the GDPR in Europe, or the CCPA/CPRA and other US state laws), you may have the right to access, correct or delete personal information about you, to object to or restrict certain processing, and to withdraw consent. We do not sell personal information for money. Personalized advertising may count as "sharing" under some US state laws. You can opt out by declining tracking on iOS, turning off ad personalization on Android, or contacting us. Because we do not hold personal data ourselves, most requests are best handled through your device settings, the in-game Privacy Settings, or directly with the ad partners listed above. You can still contact us and we will help where we can.
13. Changes to this policy
We may update this policy, for example when we add features or ad partners. The new version will be posted on this page with a new effective date.
14. Contact us
If you have questions about this policy or your data, contact:
PlayVoo Games
Email: francis@ronsen-tech.site